Billing Integrity
If you're not auditing your freight bills, you're leaving money behind
Carriers make invoice errors constantly, and almost all of them favor the carrier. We check every line, flag what's wrong, and recover it.
The errors hiding in your invoices
Here's an uncomfortable truth: a meaningful slice of freight invoices contain mistakes, and they rarely break in your favor. If nobody on your side is auditing line by line, you're paying for them.
The reason these errors persist isn't fraud — it's volume. Your AP team pays hundreds of invoices a month, usually by invoice number, with no time to compare each one against the contract and the actual shipment. Duplicate charges, wrong fuel surcharges, accessorial fees you never agreed to, rates that don't match your agreement — they sail right through.
Auditing freight bills is boring, detailed work. That's exactly why it pays, and exactly why most companies never get to it. We do.
Our process
Review, flag, dispute, recover
- 01
Review
We pull your invoices and compare each one against your contracted rates and the actual shipment details.
- 02
Flag
Every discrepancy gets documented — what was billed, what should have been billed, and the difference.
- 03
Dispute
We package the evidence and file the claim with the carrier, so you're not chasing it yourself.
- 04
Recover
Credits and refunds come back to you, and we tune your process so the same errors stop recurring.
What we look for
The usual suspects
- Duplicate invoices billed under different references
- Incorrect fuel surcharges vs. the published index
- Unauthorized accessorial fees (detention, liftgate, residential)
- Rate discrepancies vs. your contracted rates
- Dimensional weight and reweigh errors
- Money-back guarantees and service failures never claimed
Who it's for
When an audit pays off
If you're moving steady freight volume across multiple carriers — LTL, FTL, drayage, parcel, or a mix — there's almost certainly money sitting in your invoices. The more carriers and the more accessorials involved, the more there is to find.
It works whether you want a one-time look back over the last several months of invoices or an ongoing audit that runs in the background. Either way, you only act on documentation we can stand behind.
FAQ
Frequently asked questions
It varies by carrier mix and volume, but a meaningful share of freight invoices contain errors — and almost all of them favor the carrier. For most importers the recovery plus the ongoing savings comfortably outweighs the cost of the audit.
Want to know what you're overpaying?
Send us a sample of recent freight invoices. We'll tell you what we'd expect to find.